From public input to planning insight,
on one map-based platform.

Mapping features are the core of the Maptionnaire platform. Thus all mapping features are included in all of our pricing tiers.

Maptionnaire surveys and pages are fully accessible, with the exception of map-based elements. Our compliance with WCAG 2.1/2.2 AA and ADA has been evaluated by an independent accessibility testing company. Digital maps aren't accessible to screen readers, which is why they're exempt from most accessibility legislation - we recommend always pairing a map-based question with an alternative text-based question. This can all be done within Maptionnaire.

Yes, in a few ways. You can draw your own simple map layer showing locations, areas, or lines and add it to your survey. You can also upload your own maps as overlays on top of the base map, or bring in a custom base map instead of our default options.

Absolutely! With our community engagement platform, you can collect data during a workshop, discuss data collected with Maptionnaire, or co-design and brainstorm engagement activities with stakeholders.

Absolutely! Maptionnaire is often used for youth engagement. Non-tech-savvy adults might need some assistance: make sure to include clear instructions on how to participate, and keep in mind that Maptionnaire works well on mobile, so people can join in from a phone at a library, community center, or engagement station without needing a computer. You can also set up complementary in-person engagement stations in libraries or city halls. We regularly hear from clients that people of all ages and backgrounds find our questionnaires easy, even fun, to use.

No. Maptionnaire is built to fill the gap between eyeballing your results in Excel and hiring a GIS analyst - the linked map-and-graph analysis view works for any planner, no GIS background required. If you want to bring in custom map layers or do advanced GIS-side analysis in other software, that's where some GIS knowledge helps - our support team can help, with additional training and consulting available if you want to go deeper.

No, Maptionnaire is entirely browser-based - both for admins managing community engagement and respondents interacting with webpages and surveys.

You can add the necessary demographic questions to the survey... it is difficult to achieve full representativeness just with one digital channel, so we recommend also arranging in-person community engagement workshops.

Maptionnaire has implemented technical and organizational controls in accordance with the ISO/IEC 27001:2022 standard for information security management. We also conduct regular security reviews and penetration testing by accredited external reviewers. Data collected through Maptionnaire belongs to you, not us — we don't own it, and we're not permitted to use it for any purpose beyond running your project.

Most community engagement platforms, like Social Point, collect map-based input but leave analysis to Excel or a separate GIS export. Maptionnaire is the only community engagement platform where drawing a boundary on the map updates your analysis charts instantly, no GIS software, no data export, no specialist required. Your GIS data and respondent data live together in one place, so you can cross-reference and analyze both right where you collected them, something platforms built around separate tools can't offer. It's browser-based and no-code, so your team can run professional-grade engagement without IT overhead.

You get access to Maptionnaire immediately after signing the contract. it usually takes only a few days to create a survey and a webpage (but plan some time for testing).

There is no limit to the number of participants in Maptionnaire. Some of our clients engaged more than 40,000 people, while projects from small rural communities have engaged around a couple hundred people.

Maptionnaire's admin interface is available in 5 languages (English, Finnish, Swedish, German, and Dutch). You can translate the webpages and surveys you create into more than 40 languages - translate them yourself, use our built-in AI translation tool for a fast first pass, or invite a 3rd-party service with secure access.

You can learn about our security, privacy, and compliance here. If you have any other questions, feel free to ask them via this form. Maptionnaire is GDPR-compliant and we treat your data with utmost confidentiality and security.

Yes, we treat privacy and security seriously, so our services are GDPR-compliant. We also provide consent management tools to make sure your engagement activities comply with the target privacy legislation.

Respondents can access Maptionnaire surveys and webpages from any device - desktop, laptop, tablet, or smartphone.

To mark a place on the map, respondents just click the location. If they're not sure exactly where that is, they can search by address or landmark to jump straight to the right spot, or use the map's pan and zoom controls to get there manually. Map-based questions can be combined with text, images, video, and audio clips within the same question.

Yes, your data is secure. Maptionnaire runs on AWS infrastructure, is certified to the ISO/IEC 27001:2022 standard, and is fully GDPR compliant. For more information, read our Privacy & Security Terms.

OpenStreetMap-based MapTiler and Mapbox maps are available in all subscription levels. You can use maps in WMS, WMTS, WFS, XYZ, Esri vector tile service, GeoTIFF, shapefile, and GeoJSON formats. We use the WGS84: EPSG 4326 coordinate system, but WMTS maps and shapefiles can be in any coordinate system.

All annual subscriptions include a personalized onboarding, usually split into a few sessions and shaped around your team's needs, along with ongoing support after that. You'll also have access to our online help center, tutorials, and masterclasses for further training.

Urban and transportation planning professionals, consultants, municipal leaders, and researchers: anyone from the private or public sector working on community engagement and the built environment. Common project types include neighborhood development, transportation planning, green energy transition, masterplanning, and participatory budgeting.

Yes. Native, bidirectional integration with ArcGIS Online and QGIS lets you use existing layers as survey basemaps and stream collected data back into either platform.

Maptionnaire is a map-based community engagement platform for planning and engagement consultancies. It collects spatially referenced public input through interactive map-based surveys. You analyze that input right in the platform: filter on the map, watch your charts update in real time, no exporting to Excel, no GIS software needed. Publish public-facing project pages to share results and keep stakeholders updated as the project continues.

Social Point's mapping tool is built for collecting map-based input, but analysis typically means exporting that data out to Excel or another tool. Maptionnaire keeps collection and analysis in one platform: the same map-based responses that come in through your survey can be filtered, cross-referenced by demographics, and visualized in linked charts and maps — all without leaving Maptionnaire or hiring a GIS specialist."